Privacy Policy
Effective Date: September 11, 2026
Coven (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website or make a purchase.
Information We Collect
When you place an order, contact us, or otherwise interact with our website, we may collect information such as your name, email address, billing and shipping information, telephone number, and information necessary to process your order.
We may also collect information about how you use our website, such as pages visited and general website activity.
How We Use Your Information
We use information we collect to:
Process and fulfill orders
Communicate with you about your orders
Respond to questions and customer service requests
Provide and improve our website and products
Maintain website security and prevent fraud
Comply with applicable legal and business requirements
We do not sell your personal information.
Payment Information
Payments are processed through our third-party payment processing services. Coven does not directly store your complete payment card information.
Information Sharing
We may share information with service providers that help us operate our business, such as payment processors, shipping providers, website services, and other necessary business providers.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, website, or business.
Cookies and Website Technologies
Our website and third-party services may use cookies or similar technologies to provide website functionality, understand website activity, and improve the customer experience.
Communications
If you contact Coven through our website, we may use the information you provide to respond to your request.
If you choose to receive marketing communications from us, you may unsubscribe from those communications at any time.
Third-Party Services
Our website may use third-party services for payment processing, website hosting, analytics, shipping, or other business functions. Those services may collect or process information according to their own privacy policies.
Data Security
We take reasonable measures to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Children's Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including rights to access, correct, or request deletion of certain information.
To make a privacy-related request, please contact Coven through our website's Contact page.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact Coven through the Contact page on our website.